Multidisciplinary Collaboration (KDI) > Distributed Work: Chapter Summaries

Distributed Work: Chapter Summaries

Pamela Hinds and Sara Kiesler (Eds.), MIT Press


Section I. History of Distributed Work

Chapter 1
Managing Distance Over Time: The Evolution of Technologies of Dis/Ambiguation
John Leslie King and Robert L. Frost Summary

Chapter 2. Distributed Work over the Centuries: Trust and Control in the Hudson's Bay Company, 1670-1826. Michael O'Leary, Wanda Orlikowski, and JoAnne Yates Summary

Section II. Lessons from Collocated Work

Chapter 3. What Do We Know About Proximity and Distance in Work Groups? A Legacy of Research. Sara Kiesler and Jonathon N. Cummings Summary

Chapter 4. The Place of Face-to-Face Communication in Distributed Work. Bonnie A. Nardi and Steve Whittaker Summary

Chapter 5. The (Currently) Unique Advantages of Collocated Work. Judith S. Olson, Stephanie Teasley, Lisa Covi, and Gary Olson Summary

Chapter 6. Understanding Effects of Proximity On Collaboration : Implications for Technologies to Support Remote Collaborative Work. Robert E. Kraut, Susan R. Fussell, Susan E. Brennan, and Jane Siegel Summary

Section III. Group Process in Distributed Work

Chapter 7. Managing Distances and Differences in Geographically Distributed Work Groups. David J. Armstrong and Paul Cole Summary

Chapter 7 Addendum. Virtual Proximity, Real Teams. David J. Armstrong and Erika Bill Peter

Chapter 8. Attribution in Distributed Work Groups. Catherine Durnell Cramton Summary

Chapter 9. The Phenomenology of Conflict in Distributed Work Teams. Elizabeth A. Mannix, Terri Griffith, and Margaret A. Neale Summary

Chapter 10. Time Effects In Computer-Mediated Groups: Past, Present, And Future. Joseph B. Walther Summary

Chapter 11. Conventions for Coordinating Electronic Distributed Work: A Longitudinal Study of Groupware Use. Gloria Mark Summary

Chapter 12. Fuzzy Teams: Boundary Disagreement in Distributed and Collocated Teams. Mark Mortensen and Pamela Hinds Summary

Section IV. Enabling Distributed Work

Chapter 13. Maintaining Awareness in Distributed Team Collaboration: Implications for Leadership and Performance. Suzanne Weisband Summary

Box #1. Sense of Presence.

Chapter 14. Fostering Intranet Knowledge-Sharing: An Integration of Transactive Memory and Public Goods Approaches. Andrea B. Hollingshead, Janet Fulk, and Peter Monge Summary

Box #2. Distributed Work Groups and External Task Communication

Chapter 15. Outsiders on the Inside: Sharing Know-How Across Space and Time. Thomas A. Finholt, Lee Sproull, and Sara Kiesler Summary

Chapter 16. Essence of Distributed Work: The Case of the Linux Kernel. Jae Yun Moon and Lee Sproull Summary

Section V. Distributed Scientific Collaborations

Chapter 17. What Makes Collaborations across a Distance Succeed?: The Case of the Cognitive Science Community. Christian Schunn, Kevin Crowley, and Takeshi Okada Summary

Chapter 18. Computer Network Use, Collaboration Structures and Productivity. John P. Walsh and Nancy G. Maloney Summary


The workshop on social aspects of distributed work was supported by the National Science Foundation, #0000566. The participants, editors, and authors thank Suzanne Iacono for her guidance and support of this workshop, and for her comments and feedback on plans for the book.


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